Almost everyone would agree that the tax system should be fair. However, the wealthy and the big corporation often have an unfair advantage. With the help from their lawyers, accountants and tax advisers, they can navigate the mystifying world of taxation more effectively. This does not feel right.
We believe everyone should have the same access to quality tax advice. We do not just advise some people, we help everyone. Most importantly, we believe that your relationship with your tax adviser should feel right, and that is why we are committed to certain standards:
- We will make sure you know who is dealing with your matter and give you their direct dial telephone number and email address.
- We will tell you who you can contact if they are not available.
- We will update you regularly about the progress of your matter.
- Wherever possible we will offer fixed fees for your work so you know how much it is
going to cost you. - If your matter is of a type where fixed fees cannot be offered we will give you the best estimate of the likely cost we can and tell you if circumstances mean the estimate changes.
- We will agree a budget for each stage of our work.
- We will advise you at the outset of any additional costs you might incur such as companies house filing fees, or registration fees.
- We will spend the time to understand your needs and circumstances. We will recognise that you and your family have unique needs.